Redeeming Your Voucher Made Easy
If you've purchased a Solve a Mystery experience voucher through one of our resellers, we’ve made it simple for you to redeem it and get started on your adventure. Here’s how you can do it.
Voucher Sellers
We partner with several well-known resellers, making it easy to get access to our mystery experiences. You may have purchased a voucher from one of the following:
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Go Dream
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You Wish
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Upplevelse.com
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Live It
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Red Letter Days
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Buy a Gift
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Wowcher
If your voucher is from any of the above sellers, follow the steps below to redeem it.
Step 1: Visit the Redemption Page
To redeem your voucher, head to our dedicated voucher redemption page: solveamystery.com/pages/redeem-voucher. This page is specifically set up to help you quickly and easily activate your voucher and receive all the necessary details for your mystery experience.
Step 2: Enter Your Voucher Code
Once on the redemption page, enter your voucher code in the designated field. After submitting your code, you'll receive further instructions about your specific mystery and the pickup point for your materials. Make sure to note any details about where and when you can collect your mystery package.
No Need to Book a Specific Time or Date
One of the greatest features of Solve a Mystery is that it is entirely self-guided. This means you don’t need to book a specific time or date for your experience. Once you’ve redeemed your voucher and collected your materials, you can start whenever you like. The experience is outdoors and fully flexible—perfect for when you want to set your own pace.
We recommend doing the experience during daylight hours for the best possible visibility and enjoyment of the city’s sights. However, you are free to choose the timing that works best for you.
Step 3: Collect Your Mystery Package
After redeeming your voucher, you’ll be directed to a pickup point where you can collect your mystery package. The package contains all the materials you need to solve your mystery—maps, clues, and instructions. Visit the pickup point during their opening hours and present any necessary details, such as your voucher confirmation.
Step 4: Start Your Adventure
With your mystery package in hand, it’s time to start your adventure! Head to the starting location as outlined in the instructions and begin solving the mystery. There’s no rush, and since it’s self-guided, you can enjoy the experience at your own pace.