Pickup Points

Where to Pick Up Your Mystery Package

To begin your Solve a Mystery adventure, you need to pick up your mystery package at one of our designated pickup points. Below, you'll find a comprehensive list of all our pickup locations, including their addresses and opening hours. Make sure to check the details before you plan your visit to ensure a smooth experience.

Pickup Locations by Country

Austria

• Tyrolia Buch Wien (Vienna)

  • Address: Stephansplatz 5, 1010 Vienna, Austria

  • Opening Hours: Mon-Fri: 9am-6pm, Sat: 9am-5pm, Sun: Closed

Denmark

• Børnenes Kontor (Aarhus)

  • Address: Pølsevogn på Bispetorvet, Kannikegade 1A, 8000 Århus

  • Opening Hours: Mon-Sat, 11am-5pm (Closed on Sundays and public holidays)

• Copenhagen Visitor Service (Copenhagen) - Only for Copenhagen Card holders

  • Address: Vesterbrogade 4B, 1620 København V

  • Opening Hours: Mon-Fri: 9am-4pm, Sat-Sun: 10am-3pm

• Marias Kiosk (Copenhagen)

  • Address: Holbergsgade 9, 1057 København

  • Opening Hours: Mon-Sun, 7am-9pm (Closed on public holidays)

France

• BOZ Souvenirs (Paris)

  • Address: 61 Quai de la Tournelle, 75005 Paris (Notre Dame), France

  • Opening Hours: Mon-Sun, 9am-9pm

Germany

• Bis später - food Drink and souvenir (Berlin)

  • Address: Neue Promenade 7, 10178 Berlin, Germany

  • Opening Hours: Daily, 9am-9pm (Closed on public holidays)

• Der Reisemarkt Struve (Hamburg)

  • Address: Talstraße 75, 20359 Hamburg, Germany

  • Opening Hours: Mar-Oct: Mon-Sun, 10:30am-6pm; Nov-Feb: Sat-Sun, 10:30am-6pm (Closed during winter weekdays)

Hungary

• Cityrama (Budapest)

  • Address: Báthory utca 19, 1054 Budapest, Hungary

  • Opening Hours: Mon-Sat, 8am-6pm; Sun, 8am-2pm (Special closures on public holidays)

Ireland

• Tourist Office/ Ei Travel Group (Dublin)

  • Address: 37 College Green, Dublin, D02 P710, Ireland

  • Opening Hours: Mon-Sun, 10am-10pm

Netherlands

• 't Paleisje (Amsterdam)

  • Address: Paleisstratt 5, 1012 RB Amsterdam, Holland

  • Opening Hours: Mon, 10am-9pm; Tue-Sun, 9am-10pm

Norway

• Fenaknoken (Oslo)

  • Address: Akershusstranda 23, 0150 Oslo

  • Opening Hours: Mon-Fri, 11am-5pm; Sat, 11am-4pm (Closed on Sundays and public holidays)

Spain

• Step&Scoot (Barcelona)

  • Address: Pg. de St. Joan 98, 08009 Barcelona, Spain

  • Opening Hours: Mon-Fri, 9am-7pm; Sat-Sun, 10am-7pm

• Wonder Tours (Madrid)

  • Address: Calle Santiago 18, 28013 Madrid, Spain

  • Opening Hours: Mon-Sun, 9am-5pm

Sweden

• Kartbutiken (Stockholm)

  • Address: Mäster Samuelsgatan 54, 111 21 Stockholm, Sweden

  • Opening Hours: Mon-Fri, 10am-6pm; Sat, 11am-5pm; Sun, 12pm-4pm

United Kingdom

• Edinburgh Bus Tour (Lothian Busses) (Edinburgh)

  • Address: TravelHub: 31 Waverley Bridge, Edinburgh EH1 1BQ, Scotland

  • Opening Hours: Mon-Sat, 8:30am-5:30pm (Closed on Sundays)

• John Knox House (Edinburgh)

  • Address: Scottish Storytelling Centre, 43-45 High St., Edinburgh EH1 1SR, Scotland

  • Opening Hours: Mon-Sun, 10am-6pm

• Snack Stop Limited (London)

  • Address: 11 A Charing Cross Road, London WC2H 0EP, Great Britain

  • Opening Hours: Mon-Sun, 9am-8pm

United States

• Cards and Coffee (Los Angeles)

  • Address: 6363 Hollywood Blvd #1, Los Angeles, CA 90028, USA

  • Opening Hours: Mon-Sun, 11am-6pm

• Book Passage (San Francisco)

  • Address: One Ferry Building 42, San Francisco, CA 94111, USA

  • Opening Hours: Mon-Fri, 10am-5pm; Sat, 9am-5pm; Sun, 11am-5pm

• New Orleans Playing Card Company (New Orleans)

  • Address: 523 Dumaine St., Suite 2, New Orleans, Louisiana 70116, USA

  • Opening Hours: Mon, Wed, Thu, Fri, Sat, 11am-6pm; Sun, 12pm-5pm (Closed on Tuesdays)

• Philadelphia Visitor Center (Philadelphia)

  • Address: 1 N. Independence Mall W, 599 Market St., Philadelphia, PA 19106, USA

  • Opening Hours: Daily, 9am-5pm (Closed on Christmas Day)

• Reach Fast Shipping Center (New York City)

  • Address: 35 W 31ST, Store 1, New York, NY 10001, USA

  • Opening Hours: Mon-Fri, 9am-7pm; Sat, 10am-6pm (Closed on Sundays and Christmas Day)

• American Writers Museum (Chicago)

  • Address: 180 N. Michigan Avenue, 2nd Floor, Chicago, IL 60601

  • Opening Hours: Mon-Fri, 9am-6pm; Sat, 9am-5pm; Sun, 11am-5pm

Plan Ahead

We recommend checking the opening hours before planning your visit to avoid any inconvenience. If you have questions about any of the locations or need assistance with finding the nearest one, please reach out to us via live chat or email at [e-mail].

We are excited to help you begin your mystery-solving adventure!